SKIP TO MAIN CONTENT
Free delivery on orders over £50
  • What's New
  • Gift Guides
  • Recipes
  • Stores
  • About Us
Zwilling Zwilling
  • brands
  • products
  • sale
  • services
Zwilling Zwilling
  • brands
    Zwilling Zwilling
    brands
    • ZWILLING The modern kitchen specialist since 1731
      brands brands
      brands
      Zwilling Zwilling
      ZWILLING See all
      • Knives & Scissors
        Zwilling Zwilling
        Knives & Scissors See all
        • Series
        • ZWILLING All* Star
        • ZWILLING Pro
        • ZWILLING TWIN 1731
        • ZWILLING Diplome
        • ZWILLING Four Star
        • ZWILLING TWIN Four Star II
        • ZWILLING Professional S
        • ZWILLING TWIN Fin 2
        • ZWILLING FIVE STAR
        • ZWILLING Gourmet
        • ZWILLING TWIN Pollux
        • ZWILLING Life
        • ZWILLING Artis
        • ZWILLING TWIN Chef
        • ZWILLING TWIN Point
        • ZWILLING TWIN Grip
        • ZWILLING Collection
        • ZWILLING TWIN
        • ZWILLING TWIN L
        • ZWILLING Superfection Classic
        • Show all
        • Categories
        • Steak Sets
        • Kitchen Shears
        • Poultry Shears
        • Knife Sharpeners & Steels
        • Knife Blocks & Knife Storage
        • Cutting boards
        • Accessories
        • Show all

      • Cookware
        Zwilling Zwilling
        Cookware See all
        • Series
        • ZWILLING Pro
        • ZWILLING Simplify
        • ZWILLING Trueflow
        • ZWILLING Forte
        • ZWILLING Vitality
        • ZWILLING Plus
        • ZWILLING Ecoquick II
        • ZWILLING TWIN Specials
        • ZWILLING TWIN Classic
        • ZWILLING Quadro
        • ZWILLING Joy
        • ZWILLING Passion
        • ZWILLING Madura Plus
        • ZWILLING Marquina Plus
        • Show all

      • Cutlery
        Zwilling Zwilling
        Cutlery See all
        • Series
        • ZWILLING Aberdeen
        • ZWILLING Minimale
        • ZWILLING Newcastle
        • ZWILLING Wakefield
        • ZWILLING Mayfield
        • ZWILLING Dinner
        • ZWILLING Specials
        • Show all
        • Categories
        • Children's Cutlery

      • Vacuum Food Storage
        Zwilling Zwilling
        Vacuum Food Storage See all
        • Categories
        • Starter Sets
        • Sous-vide
        • Vacuum Containers
        • Vacuum Lunch Boxes
        • Vacuum Bags
        • Vacuum Pump
        • Vacuum Wine Sealers
        • Vacuum Accessories

      • Electrics
        Zwilling Zwilling
        Electrics See all
        • Categories
        • Kettles
        • Toasters
        • Blenders
        • Coffee
        • Sous-Vide
        • Air Fryer
        • Scales
        • Accessories
        • Show all

      • Gadgets
        Zwilling Zwilling
        Gadgets See all
        • Series
        • ZWILLING Z-Cut
        • ZWILLING Pro
        • ZWILLING Spices
        • ZWILLING Gusto
        • ZWILLING Sommelier
        • ZWILLING Textiles
        • Categories
        • Colanders
        • Storage

      • Glassware
        Zwilling Zwilling
        Glassware See all
        • ZWILLING Sorrento
        • ZWILLING Sorrento Plus
        • ZWILLING Predicat

      • Beauty
        Zwilling Zwilling
        Beauty See all
        • Categories
        • Hair & Beauty tools
        • Manicure Sets
        • Nail and Skincare


    • Staub Iconic cast iron and ceramic cookware rooted in France
      brands brands
      brands

      Zwilling Zwilling
      Staub See all
      • Cast Iron
        Zwilling Zwilling
        Cast Iron See all
        • Categories
        • Cocottes
        • Braisers / Saute Pans
        • Grill Pans
        • Fry Pans / Skillets
        • Baking Dishes / Roasters
        • Woks / Perfect Pans
        • Minis
        • Fondue Pots
        • Specialty Items
        • Vintage Series
        • Tea Kettles
        • Serving Plates
        • Show all
        • By Colour
        • Black
        • Blue
        • Green
        • Grey
        • Orange
        • Red
        • White
        • Show all

      • Ceramics
        Zwilling Zwilling
        Ceramics See all
        • Categories
        • Sets
        • Baking Dishes / Gratins
        • Speciality Items
        • Bowls & Ramekins
        • Mugs
        • Storage
        • Plates
        • Serving Plates
        • Mini Cocottes
        • Show all

      • Accessories
        Zwilling Zwilling
        Accessories See all
        • Categories
        • Utensils
        • Lids & Knobs
        • Trivets
        • Textiles
        • Accessories


    • Ballarini Made in Italy nonstick cookware and more
      brands brands
      brands

      Zwilling Zwilling
      Ballarini See all
      • Cookware
        Zwilling Zwilling
        Cookware See all
        • Series
        • BALLARINI Salina Granitium
        • BALLARINI Alba
        • BALLARINI Torino Granitium
        • BALLARINI Ferrara Granitium
        • BALLARINI Bologna Granitium
        • BALLARINI Lucca Granitium

      • Knives
        Zwilling Zwilling
        Knives See all
        • Series
        • BALLARINI Tevere
        • BALLARINI Tanaro
        • BALLARINI Brenta

      • Cutlery
        Zwilling Zwilling
        Cutlery See all
        • BALLARINI Francesca
        • BALLARINI Jolina
        • BALLARINI Julietta

      • Gadgets
        Zwilling Zwilling
        Gadgets See all
        • BALLARINI Nero
        • BALLARINI Rosso


    • Miyabi The finest Japanese cutlery handcrafted in Seki, Japan
      brands brands
      brands

      Zwilling Zwilling
      Miyabi See all
      • Knives
        Zwilling Zwilling
        Knives See all
        • Series
        • MIYABI 5000MCD67
        • MIYABI 5000MCD
        • MIYABI 6000MCT
        • MIYABI 5000FCD
        • MIYABI 4000FC

      • Accessories
        Zwilling Zwilling
        Accessories See all
        • Categories
        • Knife Sharpeners & Steels
        • Knife Blocks & Storage
        • Cutting Boards


    • Demeyere Stainless-steel cookware and more from Belgium
      brands brands
      brands

      Zwilling Zwilling
      Demeyere See all
      • Cookware
        Zwilling Zwilling
        Cookware See all
        • Series
        • DEMEYERE Atlantis
        • DEMEYERE Apollo
        • DEMEYERE Industry
        • DEMEYERE Resto

      • Frying Pans
        Zwilling Zwilling
        Frying Pans See all
        • Series
        • DEMEYERE Proline
        • DEMEYERE Alu Pro
        • DEMEYERE Multiline
        • DEMEYERE Multifunction

      • Specialities
      • Accessories

    • Henckels Essential kitchenware for everyday cooking
      brands brands
      brands

      Zwilling Zwilling
      Henckels See all
      • Knives
        Zwilling Zwilling
        Knives See all
        • Series
        • Henckels Definition
        • Henckels Modernist
        • Henckels Statement


  • products
    Zwilling Zwilling
    products
    • Kitchen Knives
      products products
      products
      Zwilling Zwilling
      Kitchen Knives See all
      • Categories
      • Knife blocks
      • Self-Sharpening Knife Blocks
      • Knife Sets
      • Chef's Knives
      • Paring Knives
      • Peeling knives
      • Santoku Knives
      • Utility Knives
      • Vegetable knives
      • Japanese Knives
      • Cleavers
      • Chinese chef's knives
      • Bread Knives
      • Boning & Fillet Knives
      • Carving & Slicing Knives
      • Carving Knives and Forks
      • Steak Knives
      • Cheese Knives
      • Knife Blocks & Storage
      • Knife Sharpeners & Steels
      • Cutting Boards
      • Accessories
      • Show all
      • Brands
      • ZWILLING
      • Miyabi
      • Ballarini

    • Cookware
      products products
      products

      Zwilling Zwilling
      Cookware See all
      • Categories
      • Cookware Sets
      • Pans
      • Saucepans & Sauciers
      • Skillets & Fry Pans
      • Saute Pans
      • Woks & Stir Fry Pans
      • Specialty Pans
      • Cocottes
      • Soup & Stock Pots
      • Braisers
      • Grill Pans & Griddles
      • Crepe Pans
      • Pressure Cookers
      • Fondue
      • Ovenware, Bakers & Casseroles
      • Speciality Cookware
      • Steamer Inserts
      • Tea Kettles
      • Trivets
      • Cookware Lids
      • Cookware Accessories
      • Show all
      • Material
      • Cast Iron
      • Stainless Steel
      • Aluminium
      • Ceramic
      • Brands
      • ZWILLING
      • Demeyere
      • Staub
      • Ballarini

    • Storage
      products products
      products

      Zwilling Zwilling
      Storage See all
      • Fresh & Save products
      • Starter Sets
      • Sous-vide
      • Vacuum Containers
      • Vacuum Lunch Boxes
      • Vacuum Bags
      • Vacuum Pumps
      • Vacuum Wine Sealers
      • Vacuum Accessories
      • Storage
      • Thermo
      • Knife Blocks & Storage
      • Gusto Glass Storage
      • Newsletter Subscription
      • Fresh & Save - FAQs & HTU Videos
      • ZWILLING App

    • Electrics
      products products
      products

      Zwilling Zwilling
      Electrics See all
      • Categories
      • Kettles
      • Toasters
      • Blenders
      • Coffee
      • Sous-Vide
      • Air Fryer
      • Kitchen Scales
      • Spice Grinders
      • Accessories
      • Show all
      • Product Registration
      • ENFINIGY - FAQs & HTU Videos
      • ENFINIGY recipes

      SOUS-VIDE

      Simply on point Discover now

    • Gadgets
      products products
      products

      Zwilling Zwilling
      Gadgets See all
      • Categories
      • Kitchen Shears & Scissors
      • Poultry Shears
      • Graters
      • Turners
      • Ladles
      • Cooking and Serving Spoons
      • Spatulas
      • Skimmers
      • Wine Tools
      • Peelers
      • Whisks
      • Serving tongs
      • Salt- and Pepper Mills
      • Special Tools
      • Storage
      • Textiles
      • Utensil Organisers
      • Show all
      • Brands
      • ZWILLING
      • Staub
      • Ballarini

    • Tableware
      products products
      products

      Zwilling Zwilling
      Tableware See all
      • Categories
      • Cutlery
      • Glassware
      • Serveware
      • Thermo
      • Children's Bottles
      • Brands
      • ZWILLING Cutlery
      • ZWILLING Glassware

    • Beauty Tools
      products products
  • sale
    Zwilling Zwilling
    sale
    • Winter Sale
    • Healthy Start Sale
    • Web Exclusive Sets
    • Reduced To Clear
    • All offers
  • services
    Zwilling Zwilling
    services
    • Product Registration
    • FAQs
      services
      Zwilling Zwilling
      FAQs
      • FRESH & SAVE
      • ENFINIGY
      • Customer Service FAQ
    • Customer Service
  • What's New
  • Gift Guides
  • Recipes
  • Stores
  • About Us

  • My Wishlist
  • My Account
  • Help & Contact
  • Store Locator
View basket
My Cart
Search
Login / Register
Sign In Create Account
Wishlist
View basket
Search
  • POPULAR SEARCHES
  • Fresh & Save
  • Enfinigy
  • Coffee
  • Staub
  • Bread knife
  • Scissors
  • Kettle
  • Chopping board
  • Wok
Warranty UK
  • Contact Us
  • FAQs
  • FAQs products
  • Returns & Cancellations
  • Shipping Information
  • Instruction Manuals
  • Warranty
  • Terms & Conditions
  • Terms & Conditions - Reviews
  • Promotions
  • Privacy Policy
  • Legal Notice
  • Withdrawal Policy
  • Modern Slavery Act
  • Age Verification
  • Cookie declaration

HERE TO HELP

  • Contact Us
  • FAQs
  • FAQs products
  • Returns & Cancellations
  • Shipping Information
  • Instruction Manuals
  • Warranty
  • Terms & Conditions
  • Terms & Conditions - Reviews
  • Promotions
  • Privacy Policy
  • Legal Notice
  • Withdrawal Policy
  • Modern Slavery Act
  • Age Verification
  • Cookie declaration

ZWILLING UK AND IRELAND PRODUCT WARRANTY INFORMATION

All ZWILLING Group products sold in the UK & Ireland have a lifetime warranty for domestic use against defects in manufacture and materials. The warranty applies from the date of purchase. When you buy ZWILLING, you know your product is covered for any faults during the lifetime of the product. ZWILLING may require the owner to provide proof of original purchase, or if the person claiming is not the original owner, ZWILLING may require further information to be provided about the change of ownership. Under the lifetime warranty, ZWILLING will repair your item where possible, or replace it on a like for like basis.

SUBJECT TO THE EXCLUSIONS, ALL PRODUCTS FROM THE ZWILLING GROUP BRANDS HAVE A LIFETIME WARRANTY

  • ZWILLING J.A. Henckels
  • Staub
  • Ballarini
  • Demeyere
  • Miyabi
  • Henckels International
  • BSF

EXCLUSIONS TO THE ZWILLING LIFETIME WARRANTY ARE:

  • Wear and tear through normal use
  • Damage caused by misuse or abuse of the product
  • Commercial use
  • Accidental damage
  • Discolouration and / or mis-shaping of the product by overheating
  • Products that specify a limited duration of the warranty on the product packaging
  • Products with non-stick coatings
  • Products with wooden parts
  • Rubber seals/rings (for pressure cookers)
  • Failure to adhere to ZWILLING guidelines for the general care and use for products

STATUTORY RIGHTS

This warranty does not affect your statutory rights and remedies.

If you live in the UK or Ireland, you may request a warranty returns form via email by contacting customerservice@zwilling.co.uk, alternatively, you can request a warranty returns form via telephone on 0845 262 1731 from Monday to Friday 8.30am to 5.00pm, or you can write to us by post at the address below to request a warranty returns form:

Warranty Dept.
ZWILLING 
Unit 4 Sence Court
Bardon Hill
Coalville
LE67 1GZ

You will be asked to provide your contact details and details regarding your warranty claim (which may include proof of purchase). Please note, ZWILLING J.A. Henckels UK Ltd can only process warranty claims from customers in the UK & Ireland for ZWILLING Group products that were bought in the UK & Ireland. For further information relating to the above, please call on 0845 262 1731 from Monday to Friday 8.30am to 5.00pm or email us at customerservice@zwilling.co.uk.

Let us Help 
Any questions? We're here to help.
 
Contact Form
0845 262 1731
MON - FRI: 8.30am - 5pm
Why Shop With Us
Official ZWILLING J.A. Henckels Shop
Free shipping on orders above £50
Fast, reliable delivery
Hassle-Free returns
Secure Payments
MasterCard Visa American Express Paypal
My Zwilling
  • My Account
  • Wish List
  • Order History
  • Product Registration
  • Student discount
Here To Help
  • Warranty
  • Returns & Cancellation
  • Shipping Information
  • FAQs
  • Terms & Conditions
  • Terms & Conditions - Reviews
  • Promotions
  • Cookie declaration
  • Modern Slavery Act
  • Age Verification
  • Contact us
About Us
  • About The Company
  • Our Brand Stories
  • ZWILLING CARE - We Help
  • Investor Relations
  • Store Locator

  • Inspiration & Recipes
  • Cookware - Use & Care
  • Knives - Use & Care
  • How to Sharpen a Knife
Our Brands
  • Zwilling
  • Staub
  • Miyabi
  • Demeyere
  • Ballarini
  • Henckels
NEWSLETTER SUBSCRIPTION
Sign up to receive a code for 10% off your first order!
Get Social
Facebook Instagram Youtube Pinterest
Select Country
Belgien / België
Belgien / Belgique
Canada
Danmark
Frankrig / France
Italien / Italia
Japan / ジャパン
Luxembourg
Nederlandene / Nederland
Polen / Polska
Philippines
Portugal
Rusland / РОССИЯ
Spanien / España
Storbritannien / United kingdom
Sverige
Tyrkiet / Türkiye
Tyskland / Deutschland
USA
Select Country
Belgien / België
Belgien / Belgique
Canada
Danmark
Frankrig / France
Italien / Italia
Japan / ジャパン
Luxembourg
Nederlandene / Nederland
Polen / Polska
Philippines
Portugal
Rusland / РОССИЯ
Spanien / España
Storbritannien / United kingdom
Sverige
Tyrkiet / Türkiye
Tyskland / Deutschland
USA
Select Country
Belgien / België
Belgien / Belgique
Canada
Danmark
Frankrig / France
Italien / Italia
Japan / ジャパン
Luxembourg
Nederlandene / Nederland
Polen / Polska
Philippines
Portugal
Rusland / РОССИЯ
Spanien / España
Storbritannien / United kingdom
Sverige
Tyrkiet / Türkiye
Tyskland / Deutschland
USA
© 2023 Zwilling
Terms & Conditions Privacy Legal Notice
Create An Account
Your account lets you save items to your wishlist, track your orders and even get access to exclusive offers.

Minimum 8 characters needed

Or
Sign in with Google Sign in with Google Login with Facebook Login with Facebook
Already have an Account? Sign in
* Mandatory Information Privacy Policy
Welcome Back
Sign in to view your Wishlist, track your orders or just pick up right where you left off.
Error! Please check your entries and try again

forgot password?
Sign In Using
Sign in with Google Sign in with Google Login with Facebook Login with Facebook
Don’t have account? Sign Up
Forgot your Password

Provide your account email address to receive an email to reset your password.

ZWILLING PRIVACY POLICY
Please Select Your Location
zwilling.com/us
zwilling.com/uk
View All Locations
Added to basket View basket checkout