Data protection -

Last modified March 2021

1 Introduction

This privacy policy explains the type, scope and purpose of the processing of personal data (hereinafter referred to as "data") in connection with your visit to the website (hereinafter referred to as "website"). When you click on one of our locations, you will be redirected to the respective local online presence. For further information on any processing of your data in connection with these local online presences, please refer to the privacy policy that can be accessed there.

Section I - Controller and data protection officer
(hereinafter also referred to as "ZWILLING", "we" or "us")
Gruenewalder Strasse 14-22, 42657 Solingen, Germany
Phone: + 49 212 882 0
Complete imprint:

Contact Data Protection Officer
Data Protection Officer
Gruenewalder Strasse 14-22, 42657 Solingen, Germany

Section II – Procession Operations
In the following, we may provide you with an overview of our processing activities.
Log and metadata processing
The following data is processed when accessing our website: Date, time and duration of access, location, IP address, provider, referrer URL, requested URL, browser ID, operating system. The data is used on the one hand for statistical analysis and to maintain and optimize server operation and on the other hand for security purposes, e.g. to detect unauthorized access attempts
For these purposes, it is possible that we also pass on the data to third parties. These may be companies that support us in statistical or security analysis as well as law enforcement agencies, for example in the event of unauthorized access. In addition, we have commissioned a technical service provider with the administration and operation of our website, which also receives knowledge of your data in this function.
The storage period of the aforementioned data is 30 days from collection.
The legal basis for the processing is our legitimate interest (Art. 6(1)(f) GDPR) to continuously optimize our Internet presence and to detect and prevent possible attack attempts by hackers, etc..
As part of our website, we also use cookies, which are small files that are stored on users' devices. In all cases, the categories of data processed include usage data and metadata. Special categories of data are not processed in the process.
The cookies we use are necessary cookies that are required for the demand-oriented use of the website and to prevent unauthorized access attempts to our website, in particular so-called bot attacks. The legal basis in each case is our legitimate interest (Art. 6(1)(f) GDPR) in making our website available to you in as user-friendly a manner as possible and protecting our website from attacks from the Internet. The storage period of the cookies used by us is 180 days (user-friendly design) and 30 days (protection against attacks).
You have the option to disable cookies in your browser settings. However, this may restrict functions of our website. Alternatively or additionally, you can also use the following general opt-out options:
  a) Europe:
  b) Canada:
  c) USA:
  d) International:

Section III - Data subject rights and general information
Data subject rights
Rights of data subjects
You have the right to request confirmation as to whether data concerning you is being processed and to information about this data as well as further information and a copy of the data in accordance with Art. 15 GDPR.
In accordance with Art. 16 GDPR, you have the right to request the completion of data concerning you or the rectification of incorrect data concerning you.
In accordance with Art. 17 GDPR, you have the right to demand that data concerning you be erased without undue delay, or alternatively, in accordance with Art. 18 GDPR, to demand restriction of the processing of the data.
You have the right to recieve the data concerning you that you have provided to us in accordance with Art. 20 of the GDPR and to request that it be transferred to other data controllers.
You also have the right to lodge a complaint with the competent supervisory authority pursuant to Art. 77 GDPR. The address of the supervisory authority responsible for us pursuant to Art. 55 GDPR in conjunction with Section 40 BDSG is: State Commissioner for Data Protection and Freedom of Information of North Rhine-Westphalia (“Landesbeauftragte für Datenschutz und Informationsfreiheit Nordrhein-Westfalen”), Postfach 20 04 44, 40102 Duesseldorf, Germany.
Right of withdrawal and right of objection
You have the right to revoke given consents according to Art. 7(3) GDPR with effect for the future and can object to future processing of the data concerning you at any time in accordance with Art. 21 GDPR.
Duty to provide data
Unless otherwise stated above in the respective information on the legal basis for processing, you are not obliged to provide data. However, if you do not provide this data, you will not be able to use our website, or only to a limited extent.
Data transfer
If, in the course of our processing, we disclose data to other persons and companies (processors or third parties), grant access to the data or transfer the data in any other way, this will only be done on the basis of legal permission.
If we commission third parties with the processing of data based on a so-called "data processing agreement", this is done based on Art. 28 GDPR.
Changes and updates to the privacy policy
We reserve the right to update this Privacy Policy from time to time. Updates to this Privacy Policy will be posted on our website. Changes will apply as of their publication on our website. We therefore recommend that you visit website regularly to find out about any updates that may have been made.

You can download a PDF copy of this page here.