Customer Service

Methods of Payment

Customers have the option of paying for their order via credit card and paypal.

Credit Card

You can pay for your order in the ZWILLING J.A. HENCKELS CANADA online shop with credit card. Just follow the simple instructions on screen.

ZWILLING J.A. HENCKELS will not save or store your credit card details. Online payments for purchases made on the ZWILLING J.A. HENCKELS CANADA online shop are handled securely by Adyen Payments Platform.

Paypal

You can pay for your order in the ZWILLING J.A. HENCKELS CANADA online shop with Paypal. Just follow the simple instructions on screen.

ZWILLING J.A. HENCKELS will not save or store your paypal details. Online payments for purchases made on the ZWILLING J.A. HENCKELS CANADA online shop are handled securely by Adyen Payments Platform.

Shipping

WITHIN CANADA ONLY

While we strive to your orders to you as quickly as possible orders placed online usually ship from our distribution centre within 2-4 business days from the time your order is placed. Standard delivery to addresses within Canada is free on all orders over $99.00, and $15.00 for orders below $99.00.

Due to enhanced precautions to protect the safety of our warehouse employees, shipments may be delayed. We will process your order as quickly as possible. We apologize for the inconvenience.